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6. Should you use attachments?
Effective Communication: Pros and Cons of E-mail Attachments.
If your E-mail system limits how you can format your message, why not use your word processor to create a document and attach the document to your message?
Why you should use attachments:
  • Take advantage of the feature-rich formatting capabilities
    of your word processor and other applications.
  • Ensure that the message looks correct when it is read.
  • The attached document can be printed, read and modified. This is very useful if the content is a report or other work
    in progress.
Why you should not use attachments:
  • Attachments can be lost when sent between dissimilar
    E-mail systems.
  • The recipient may not have access to the application
    (e.g. Microsoft Word) that you used to create the attachment.
  • Attachments are usually much larger than the same text included in a simple mail message.
  • The recipient must take extra steps to read an attached document.
 
 
Consider an attachment to be an extra to your message. Unless you know for certain that everyone on your distribution list can read the “features” and attachments that you use, make sure that your message can stand on its own. The attachment might not arrive, but your message will.