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 1. Formatting E-mail messages 
 2. Formatting corporate E-mail  
 3. Using corporate E-mail systems 
 4. Formatting Internet mail messa...  
 5. Why you should use plain text 
 6. Should you use attachments? 
 7. Punctuation 
 8. Pronouns 
 9. Emphasize a word or thought 
 10. Emoticons 
 11. FYI: useful abbreviations 
 12. Making a good impression 
 13. Is E-mail intrusive? 
 14. E-mail is visual voice mail 
 15. E-mail speed? 
 16. Are you sending Junk mail? 
 17. Should you send jokes? 
 18. Forwarding raw data to others 
 19. Sending multiple copies 
 20. Is E-mail suitable? 
 21. Keep everyone in the loop 
 22. Avoid blind copies 
 23. Don't cry wolf! 
 24. Meanings can be misconstrued 
 25. Delivery is not guaranteed 
 26. Don't assume that your message...  
 27. Are you being too polite? 
 28. Should you combine many topics...  
 29. Do you remember the previous c...  
 30. Write a descriptive subject li...  
 31. Connection speeds? 
 32. Long-winded messages 
 33. Messages written in haste 
 34. Out of Office 
 35. Effective Communication Summar...  
 36. What is the future? 
 37. Links 
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32. Long-winded messages
Effective Communication: We Just Need The Facts
If your messages are clear, concise and to the point—voice mail, telephone calls, or memos—they have a much higher chance of being read, interpreted correctly, and responded to.
Example:
To:  you, the reader
From:Wayne
Subject:  Long-winded messages
 
Be clear and concise in your message. Provide the answers to these questions:
  • who
  • what
  • when
  • where
  • why

 
Continue with more detail for the recipient to read at his or her discretion.
Make sure your message includes the points that you know are important to the recipient and summarize them at the top of the message.
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