Article on effective communication and Formatting corporate E-mail

Unlike Internet E-mail, the proprietary messaging systems used by most corporate employees are feature- rich. Composing a message using Microsoft Exchange, Novell’s GroupWise, and most of the other popular E-mail systems, is like using a word processor.

Sample E-mail Message:

To: You, The Reader

From: Wayne McKinnon

Subject: formatting messages

Headings can be bold

Though I prefer to break separate topics into individual messages, bold headings are an effective way to separate different topics within your message.

Bullets can be used to identify important points.
Detail can be included later in the message.
Paragraphs can be indented.
Charts and graphs can be included.

Important words can be emphasized using italics or bold-face.

(See my note about my preference for using plain text in the previous section).

Top

	Home \| Table of Contents
	Effective Communication.org - E-mail resource center
	Contact us info@effectiveCommunication.org

Copyright 1998. All rights reserved. No part of this website may be used or reproduced in any manner whatsoever, except by a reviewer who may quote brief passages in a review to be printed in a magazine or newspaper and crediting this site as the source. If you would like to license this information for use within your organization, contact us by e-mail or call 1-888-712-6224	EffectiveCommunication.org 51 Holborn Ave. Ottawa, Ontario Canada K2C 3H1 Phone (613) 860-1384 info@effectivecommunication.org
	Last updated: 01/01/2007

Subscribe to Our Newsletter
Email